In the event of a Media Crisis or Classroom emergency:
1. The staff-on-duty should call the appropriate person
on the crisis
sheet. If that person is not there, contact the next person on the
list. See media
procedures for more information.
2. Refer the log to the person contacted. If referring to
Wayne or Chris, refer the log to Repair since they do not check logs
referred to themselves.
3. Mark unresolved.
4. Email log to contacted staff person.
Be sure to get important information such as:
• Location - verify twice.
• Nature of problem - what equipment isn't working.
• Extension if possible.
If someone calls because Media equipment isn't working:
1. Get the location and nature of the problem
2. Refer the log to the staff member assigned to that building on the crisis sheet.
3. Mark unresolved.
4. Email the log to that staff member.
Keep in mind that Jim and Henry deal with Media equipment only.
Computer
related logs go to Repair.
