Computer Security

Windows / Macintosh

Helpdesker's Guide to Computer Security

Virus Protection	PC : VirusScan Installing Scanning ( 8.0, 4.5 ) Updating ( 8.0, 4.5 ) Boot from CD Troubleshooting Mac : Virex Installing Scanning Updating Boot from CD
Software Updates	Windows Update Mac Software Update
Ad-Aware (PC Only)	Ad-Aware SE Installing (Anti Virus Updates Conference) Scanning Updating / Configuring Troubleshooting
"I Have a Virus!"	Immediate Steps PC Immediate Steps Mac
What to Look For	Spyware/Adware Symptoms and Signs Email Attachments Email Hoaxes Connection Problems
Don't Forget About...	Password Protection FC Mail Rules Office Macros Service Pack 2 XP Firewall Backing Up Your Computer
Referrals	Referral List
Links	Securing Your Computer Documentation Symantec (for Virus identification) Snopes (hoaxes) Google - try searching for error messages within quotes and virus names