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Acceptable Use Policy
Wellesley's Policy for use of computers on campus.
Access

File Conversion - Access 97 or earlier to Access 2003

File Conversion - Access 97 or earlier to Access 2002 (Office XP)

Access Reference page

Tutorial: Detailed How-To Information

Accounts & Passwords -ALL

Adding accounts to Mac (Administrator privileges)

Adding Power Users or Administrator accounts to Windows

Quick reference for all campus accounts & passwords

Ad-Aware 6 plus

Installing, Config, Running on PCs

How to install and use the VirusScan Antispyware Module

Adobe Acrobat 8 & 7

CDs are now available for check out and installation from Knapp Media Center. This is a Keyservered installation and the program will only be available to use on-campus.

Installing full version of Acrobat 8 on a PC

Installing full version of Acrobat 8 on a Mac

Install full version of Acrobat 7 - PC

Install ) full version of Acrobat 7 - Mac

Adding text boxes to PDF forms

PC - Scanning Electronic Reserves material using Adobe Acrobat 7 with Fujitsu ScanPartner 620C

Converting Documents to PDFs
How to Edit PDF Documents within Adobe

Adobe CS3

CDs are now available for check out and installation from Knapp Media Center. This is a Keyservered installation and the program will only be available to use on-campus.

Installing Acrobat, Photoshop, Illustrator, InDesign, Dreamweaver, Fireworks, and Flash on a PC

Installing Acrobat, Photoshop, Illustrator, InDesign, Dreamweaver, Fireworks, and Flash on a Mac

Purchase for home use at great discount (Offer for faculty ends March 1, 2008)

Please pay particular attention to the system requirements for the installers. Your computer may require you to continue using our older versions. Our testing has shown that using these applications on computers not meeting the system requirements can result in very time-consuming problems.

Adobe Reader 7
Can't edit or create PDF files - found on all fac/staff compters Download free from Adobe site
Amadeus II
Installers for Amadeus Pro (OS 10.3.9 or higher)Older Mac's Install Amadeus II
Digitizing Sound - capture, edit, save, compress
Advanced Tips
ARTstor
How to register and use ARTstor
Audacity
Installer for Mac
Installer for PC

Backing Up

 

Backing up your files index (Macintosh, Windows, and cross-platform)

Backing up for Windows 2000 & XP
Backing up for Windows 98

Restoring Files on your new Win XP machine

Backup for Macintosh OS 9 & X

Backup Checklist pdf

Restoring files on your new Mac

Banner

The Ultimate Banner Helpdesk Troubleshooting Reference!!

Must use https://bannererp.wellesley.edu:4452

Banner 7 Homepage of links

Installation of Cisco VPN firewall for Mac and PC

IntelliMouse drivers for Windows 98, 2000, and XP that is needed for left-handed users and the new Internet Native Banner system.

Class Lists live on the Web

BBedit Lite 6.1.2
Installer directions
Booting from a CD on a PC
How to Boot from a CD on PCs
Calendars

Campus Events Calendar

Campus Events Calendar FAQs

Meeting Maker Homepage

FirstClass Personal Calendar

Campus Web Handbook

Campus Website Handbook
Canon Printer/Copier
Homepage for all Canon copiers - drivers
Can't Connect Homepage
I can't connect to the network!!!
CD Burning

Toast 6 Titanium Installer
How to create and copy your data, music, photo and video
DiscBurner - burning CDs on a Mac
CD burning using WinXP
Roxio
EasyCD Creator 5 for PC

Making label Templates for CD cases
Configure Win 2k to play audio CD

Cisco Clean Access

Homepage for download, troubleshooting, FAQs

Page of patches for missing CCA files

Downloading and Insatalling on a Mac

Troubleshooting on a Mac

Cisco VPN Firewall

Installation for Mac and PC

Changing your domain account password on campus only

Class Lists

Class Lists live on the Web -
Class Lists - Registration Status
Classroom & LabsEquipment list
List of the media equipment found in classrooms, labs and resource rooms
Clean Access
Homepage for downloading, troubleshooting, FAQs
Clear Cache of Browser
How To Clear the Cache on all browsers - Mac & PC

Connecting to Network

How to configure & verify PC & Mac network connections

Converting Microsoft Office files to .pdf

Converting Word doc to PDF file

Creating Accounts on office computer (Administrator creates account)

 

Windows XP
Windows 2000

Mac OS X v. 10.2
Mac OS X v. 10.3

Crisis Sheet

CRISIS SHEET with phone numbers for systems downMedia crisis in a classroom - HD procedures

Deskside Coaching Request

Transfer call to Staff x 3302

If a user wants help with a basic application that we support, a one hour tutorial will be scheduled. Only staff make these arrangements and email the assigned coach to contact the user.

Digital Audio

Digitizing Audio Overview
Digitizing Tracks from a CD with QuickTime Pro
MAC:
Convert CD tracks or audio files (in aiff or wav format) into MP3s.
Digital Cameras
Knapp Equipment list
Digitizing Video and Sound
iTunes, iMovie, iDVD index page
Amadeus II: Digitizing Sound - capture, edit, save, compress
iTunes: Convert CD tracks or audio files (in .aiff or .wav format) into MP3s.
Director MX
How to install Director MX
Directory on-line

On-campus directory information documentation

Off-campus public directory information documentation

Disks, Floppy:

 

Disk Repair/Recovery/Unerase

Domain Accounts

Domain Account Index Page

Domain Accounts - PC Win XP

How to add new user accounts to PC

Domain Accounts - Mac OSX

Changing your domain account password on campus only

Banner VPN Firewall and Domain Accounts

Dorm Net Problems

Problem Report Form
Connecting to the campus network

Dreamweaver CS3 & 8

CDs are now available for check out and installation from Knapp Media Center. This is a Keyservered installation and the program will only be available to use on-campus.

 

Installing Dreamweaver CS3 on a PC

Installing Dreamweaver CS3 on a Mac

What's new in CS3 and Using Cascading Style Sheets (CSS)

Dreamweaver 8
Installer for Macintosh
Installer for PC What's New in Dreamweaver 8
Dreamweaver 8 for Beginners
Dreamweaver 8 Basic Features
Dreamweaver 8 Menus and Media
Creating a Form
Cascading Style Sheets (CSS)
Site Management Features in Dreamweaver 8
Publishing a Web Site at Wellesley
Dreamweaver Support -- from Macromedia Dreamweaver MX

Dreamweaver MX for Beginners
Dreamweaver MX Basics
Dreamweaver MX Menus and Media
Cascading Style Sheets - CSS
Creating Forms in Dreamweaver MX
Site Management Features in Dreamweaver MX

Drivers
IntelliMouse drivers for Windows 98, 2000, and XP that is needed for left-handed users and the new Internet Native Banner system.
DVD burning
Using Nero 6 to burn DVDs on PCs with WinXPBurning CD/DVDs on a MAC - Toast 6 Installer for MAC
Ebrary
Ebrary's knowledgebase and FAQ's
eCopy Ikon Printer/Copier/Scanner
Using the software on your desktop and the printer PC only
eReserves

Scanning e-reserves (See Scanning on this page)

Homepage of links for e-Reserve of course material

EndNote 10
Download and documentation

Epson Printers

Troubleshooting Epson Color Printers
How to Delete a Print Job
Excel

New Excel 2007

Excel 2003
Creating Charts in 2003
Page Setup in Excel
What's New in Excel 2002Installing Equation Editor

Extend
Installing Extend 6 on a Mac
Extensions - identify file types

Try this site first for file extensions info.

Full list of file extension -how to open the oddballs

Fetch 5 (replaced CyberDuck)

Installing Fetch 5Using Fetch

File Sharing

How To Set Up File Sharing on your PC (98-XP)

How to Set up File Sharing on MacOS 10.3 & 10.4

WS FTP (Secure file transfer protocol) on PCsUsing Fetch on Macs

Sharing Filemaker Pro databases

Final Draft 7
Installation on PCInstallation on Mac
Firefox 2

Installing Mozilla Firefox 2

How to use Firefox

FileMaker Pro

FileMaker Pro 8
Full Reference
Tutorial
Installing - Mac
Installing - PC
How to Import/Export data from Excel

Firewall - Cisco VPN
Installation of Cisco VPN firewall for Mac and PC

Fireworks CS3 & MX

CDs are now available for check out and installation from Knapp Media Center. This is a Keyservered installation and the program will only be available to use on-campus.

Installing Fireworks CS3 on a PC

Installing Fireworks CS3 on a Mac

Fireworks MX installation instructions for Mac

Fireworks MX installation instructions for PC

How to use Fireworks MX

Fireworks MX Support -- from Macromedia


Fireworks 3 for Beginners
Basic Skills in Fireworks 3
Advanced Skills in Fireworks 3
Using Fireworks 3 with Dreamweaver 3
Web Resources for using Fireworks 3

FirstClass

The ULTIMATE HD Troubleshooting resource

Troubleshooting Connection Problems
from off-campus

First Class 9 Main Index Page of links

Remove/Install FC 9 on Windows

Installing FC 9 on Mac OS X

FAQ FC

FC on the WEB

FC from Off-Campus

Conference Controller's Guide - How To's for

FirstClass Personal Calendar on

Setting up a SPAM rule

General information FirstClass for students auditing or cross registered in classes
Saving/Sharing Mail Lists
Pop Server Information

Flash CS3 & MX

CDs are now available for check out and installation from Knapp Media Center. This is a Keyservered installation and the program will only be available to use on-campus.

Installing Flash CS3 on a PC

Installing Flash CS3 on a Mac

Flash MX

Install Flash MX 2004 on a Mac - only for OS 10.2.6 or higher

Install Flash MX on a Mac - only for OS 9 and OS X prior to 10.2.6

Install Flash MX 2004 7.2 on a PC

Flash Drives
How to use a USB Flash Drive
Foreign Language - keyboard
How to use a Mac or PC for foreign languages
FTP

FTP for Macs - Fetch

FTP for PC -WinSCP

Grab screen shots
How to Capture Screen Shots using Grab on OS X
Graphic Converter
Graphic Converter - Basics
Working with Graphics
Creating a Slide Show
Graphic Images Defined
Overview of types of graphic images
Hardware - Photos of CPU's
Identifying Photos of all the PCs & Macs supported
HELP! Computing services
Index of Computing Services and Resources on campus
iDVD
iDVD Index

Illustrator CS3 & CS

CDs are now available for check out and installation from Knapp Media Center. This is a Keyservered installation and the program will only be available to use on-campus.

Installing Illustrator CS3 on a PC

Installing Illustrator CS3 on a Mac

Illustrator CS installation for PCs

InDesign CS3 & CS

CDs are now available for check out and installation from Knapp Media Center. This is a Keyservered installation and the program will only be available to use on-campus.

Installing InDesign CS3 on a PC

Installing InDesign CS3 on a Mac

Installation instructions for CS on a MAC
Installing instructions for CS on a PC

Index of IS Resources New Index of IS Resources and Help

iMac

New iMac
ImageCapture Scanning on Epson Flatbed using ImageCapture

iMovie

iMovie Index
InstallShield errors - what to do
Install Shield Errors
Instructional Technology Homepage
Instructional Technology Homepage

Internet Explorer

Guide to installing Internet Explorer 7

Vista & IE7: "SSL Revocation Failed Error" Fix

Installing Internet Explorer on Mac (IE5) or PC (IE6)
Getting Started and Using IE 5 or 6
Changing default browser - Netscape & IE
Importing bookmarks from Netscape
Creating e-mail response forms on the Campus Website

IP Address - check/release/renew

Windows - XP/2000/98

MAC -OS 9, 10.2, 10.3

IP address (static)
Form to submit to request static ip address
iTunes
iTunes Index
JMP

Installing JMP 6 on a PC (for Biology Classes)

Installing JMP 6 on Mac (for Biology Classes)

Licence Updater(Last Updated 1/15/08)

Joy of Mathmatica
Installation Instructions on PC
Installation Instructions on Mac

Key Access

Installing KeyAccess 6 on Windows
Installing KeyAccess 6 on a Mac
Keyboard - foreign language
Setting up a foreign language keyboard on Mac & PC
Laptops

What you need to know to connect to the internet from off campus with a Knapp laptop computer.

How to lockdown you laptop (notebook) computer on campus

Leaving Campus??
Helpful links - what to do before you go and when you return
Logger Pro 3
Installer for a data-collection program for science and math MACInstaller for a data-collection program for science and math PC
List Server - Majordomo Mail Server How to automate internet mailing lists
Majordomo request form
MAC (Physical) Address - PC & Mac
NEW 1/08 How to find the MAC Address on PC and Mac computers

Mac Operating Systems

 

MAC OS X v 10.2, 10.3, 10.4
Index/Welcome page of links

Difference between iSight Mac and Intel Mac

Adding accounts to Mac (Administrator privileges)

Mac Mighty Mouse All Mac Applications

How to Capture Screen Shots using Grab on OS X

Mac OS 9
Mac Users - Domain Account

LPR Printing - MacHow to Delete a Print Job

MacLink Plus

MacLink - How to use/convert files.
Majordomo Mail List Server
How to automate internet mailing lists
Majordomo request form
MathCad 12
Installation Instructions for PC
Matlab 7.4 DVD's are now available for check out and installation from Knapp Media Center. This program is controlled by a FlexLM server and will only be available to use on-campus.

PC: After checking out the DVD, follow these Matlab Installation Instructions

Mac: Matab Installation Instructions (only runs on OS X 10.3 or higher)

Matlab license updates

Mathematica 6

NEW 2/08 Installation Instructions on PC

NEW 2/08Installation Instructions on Mac

Maya
Installation Instructions
McAfee VirusScan Enterprise + Antispyware Enterprise 8.5.0i

How to install and use the Antispyware Module

VirusScan 8.5.0ii for Vista, XP, 2000 (installer is on FC-Computing Questions-AntiVirus Updates)

Media

 

CRISIS SHEET with phone numbers for systems down
Media procedures for HelpDesk calls
Classrooms & Labs - Computer & Media Equipment

Media Cleaner Pro

Media Cleaner Pro Overview

Meeting Maker 8.7

 

Index page for Installing and Using MeetingMaker 8.5

MeetingMaker FAQs

Upgrading to MeetingMaker 8.7 on a PC

Upgrading to MeetingMaker 8.5 on Mac OSX

Using MeetingMaker 8.7

How to sync your Palm to MM 8.7

Log on to Meeting Maker on the Web

Installation and account request info

Microsoft Office CD - for home install
Ask the person to step back to the staff desk. Staff has a white notebook with the forms and directions for ordering the MS Office Suite for Macs & PCs.Students should be sent to this link on the web: Microsoft Office for Students ($69)
Microsoft Support on-line
Microsoft.com support

Milenium - Library System

limited access due to number of keys available - may cause problem
Mouse - cleaning & trouble
How to clean and troubleshoot mice!
Mac Mighty Mouse
Nero Express 6
Using Nero 6 to burn DVDs on PCs with WinXP
New Faculty Staff FAQ
List of links & resoursces for new hires.

New User Orientations

 

When you find out a user is new to the College (even if they are calling about a different matter) ask them if they had a new user orientation. Refer the log to Erin Foti if they haven't and are interested. New users need to find out about all the computing resources available to them at Wellesley.

Netscape

Installing Netscape 7
Using Netscape 7
Changing default browser - Netscape & IE
Importing Netscape Bookmarks into IE
Netscape Communicator 4.77

Network

 

 

ULTIMATE PAGE: How to configure & verify PC & Mac network connections

Wireless Networking- what you need and how to configure your connection

NI Print for Windows 95/98

NIPrint

Quick Reference for all NIPrint questions
How to Delete a Print Job on a PC

Norton Disk Doctor/Utilities

Norton's Disk Repair - UnErase Wizard
Notebooks - lockdown for security
How to lockdown you notebook (laptop) computer on campus
NTM

Connecting to NTM from a Mac

Connecting to NTM from a PC

Connecting to NTM from a personal laptop

Office CD to purchase for home installation of MS office
Ask the person to step back to the staff desk. Staff has a white notebook with the forms and directions for ordering the MS Office Suite for Macs & PCs.
Office 2007

New Excel 2007

New Word 2007

Where your favorite Office 2003 commands are now located

Install Microsoft Office Compatibility Pack In order to open, edit and save a file created in the new format for Word, Excel or PowerPoint 2007 on a PC running Office 2003 or Office XP, you will need to download this Pack from Microsoft.

BETA version of Microsoft converter for SOME Office 2007 documents opened on a MacRequires Mac OS X 10.4.8 (Tiger) or later.

IS anticipates moving Faculty Staff computers during the summer of 2008.

Office ( 2001, 2002, 2003)

See WORD & EXCEL

Office 2003 (XP) Word, Excel, PowerPoint, MailMerge,

Office 2002 (XP): Word , Excel, PowerPoint

Office 2001(Mac) Word , Excel, PowerPoint

Word FAQ's - Lots of How-To's (97/98)

OmniPage Professional -can edit text

Scanning with OmniPage Pro X on a Mac
Scanning with OmniPage on a PC
Pagemaker
Replaced by InDesign fall 2003
Palm Pilot
Some help with sync problems, installing PP software, and also using it with Meeting Maker calendar. Please see referrals.
Password Station
Change and manage your Domain Password Account
(on campus only)

Passwords & Account Problems

Adding accounts to a Mac (Administrator privileges)

Adding Power Users or Administrator accounts to Windows

Ultimate Password Page

Windows Password Page

PDF - see Adobe Acrobat
Converting Word doc to PDF file in Acrobat 7

Peripheral Drives - Mac

Peripheral Mac floppy drives for G3 & G4
PhotoPhilia 1.7
Installing software to view Art History slides
Viewing Art History Images
Photoshop CS3 & 7 

CDs are now available for check out and installation from Knapp Media Center. This is a Keyservered installation and the program will only be available to use on-campus.

Installing Photoshop Extended CS3 on a PC

Installing Photoshop Extended CS3 on a Mac

Getting started with Photoshop CS3

Adjusting Images with Photoshop CS3

Photoshop 7 Installation Instructions for the PC

Photoshop 7 Installation Instructions for the Mac

Getting Started with Photoshop 7

Adjusting Images with Photoshop 7

Using Photoshop & an Epson Scanner to Acquire Images on a Mac

Using Photoshop and an Epson Scanner to Acquire Images on a PC

Using Photoshop and Umax Magic Scan to Acquire Images on a PC Reference Guides

Photoshop Tools

Photoshop PallettesTutorials
Jay Arraich's Photoshop Tips - 7 Basics
Planet Photoshop Advanced TipsPhotoshop FAQ -- from Adobe

Portal Support
If the person has a question about using the portal, ask them if they've read the documentation inside the portal first. They can post on Portal Questions and Help forum if they can get in. If they can't get in ask them to email portalsupport@wellesley.edu. If they are insistent or there are other issues, refer it.

PowerPoint

PowerPoint 2003 - Windows XP - PC
PowerPoint 2002 - Office XP - PC
PowerPoint 2004 - Mac
PowerPoint 2001 - Mac
Inserting Images into Powerpoint - batch process


PracticaMusica 4

How to use the softwareInstalling the Software on a Mac

Installing the Software on a PC

Printers & Printing

I Can't Print - Troubleshooting Homepage

Homepage for all Cannon copiers/printers - drivers

Setting up Network Printing in Win XP
Setting up Network Printing in Win 2000

Setting up Nework Printing in OS X ( v 10.3)
Setting up Network Printing in OS X (v 10.2)Duplex printing setup on a PC
Duplex printing setup on Mac 10.4

Setting up a local (non-networked) printer

Find a Queue Name with IP address only by PINGFind a Queue Name - Print Test page


Mac Printing: Basic Troubleshooting OSX printing
LPR Printing - Mac
Setting up Printing on a Mac using Chooser

Setting up Duplex Printing on a Mac

Using the Ikon eCopy machine on a PC

Using the 34" Plotter (Poster Printer) in Knapp

Homepage for all Cannon copiers/printers

Troubleshooting Epson Color Printers
Conserving Ink on Epson 740
Cannon Printer/Copier Set up for Windows & Mac

Plotter in Knapp

Main homepage for Plotter informationPrinting from Adobe Photoshop
Printing from Adobe Illustrator
Printing from Microsoft Word
Printing from Microsoft PowerPoint

QuickTime

Installing/Upgrading to latest version
QuickTime Plug-In Helper
Creating a QuickTime Slideshow Movie
Inserting Text Tracks into QuickTime Movies
QuickTime and MP3s
QuickTime Tutorial (from Apple)

R25

Campus Calendar infomation page

FAQ's and Department ReferralsR-25

Scheduling Software Account Request Form

Remote Access form
Users who want remote access to their office computers: Form
Safari-browser for OSX
Using Safari Browser

Scanning

Scanning with Photoshop on a PC

Scanning on Epson Flatbed using ImageCapture on a Mac

PC - Scanning Electronic Reserves material using Adobe Acrobat 7 with Fujitsu ScanPartner 620C

Screen Resolution explanation

Using OmniPage Pro to Scan Text

Scanning an Unmounted Slide or a 35mm FilmStrip Negative using the Nikon slide scanner Scanning with Omni on a PC

Screen Shots
How toCapture Screen Shots using Grab on OS X
Securing your computer
Making sure your PC and Mac is safe and secureHow to Lockdown Notebooks in Clapp

Shortcuts for Mac & PC

Keyboard Shortcuts
Sibelius 3.1
Installation Instructions for MacInstallation Instructions for PC
SolidWorks 2006 for PC
Check out the SolidWorks Windows Installer CDs from the Knapp Center or the Science Library.

SPSS

Mac -Installation Instructions for SPSS 11

PC -Installation Instructions for SPSS 15

SPSS License Renewal Instructions

Stata 9

Download Stata 9 - PC

Download Stata 9 - Mac

Stata 9 Update Files Install - Last updated3/06

Stella 9

Stella 9 Installer for Mac

Stella 9 Installer for PC

Toast 6 CD/DVD burning
Burning CD/DVDs on a MAC - Toast 6 Titanium Installer

Toner Policy

Toner Policy
Training Classes (on & off campus) List of classes and training options currently available

Translation

MacLink

Upload/Downloading

FTP for Macs - Fetch

FTP for