Wellesley College Information Services Wellesley College
Information Services

Macintosh CCA Installation Instructions

The Clean Access Agent is used to make sure computers meet the security requirements for the Wellesley College Network. All Macintosh* computers connected to the Wellesley College Network are required to download and install the Clean Access Agent.

*Anyone with a Macintosh computer running OS 9 or OS X v.10.5 should contact the appropriate IS resource for further assistance. If you do not know which version of the Macintosh OS is running on your computer, go to the Apple > About this Mac.

About Clean Access

Troubleshooting

Common Install Questions

Q: What does the Agent do?

A: It will prompt you to log in when your computer needs to re-authenticate.

Installing the Clean Access Agent

Before you begin

You will need the username and password for an Administrator account on your Mac. For most users, this will be the password used to log into your Mac. To determine which accounts are Administrator accounts on your computer, please click on the Apple Menu > System Preferences > Accounts. You must know the password to one of the accounts that has Admin listed in their Kind field.

You will also need your Wellesley College Domain Account username and password. This account is used to access network resources such as NTM, the administrative firewall, and for logging into public computers. This is also the same account you may have previously used to log into CCA through a web browser on your Mac.

If you do not know one or both of these passwords, please contact the appropriate IS resource for further assistance.

Downloading the Agent

If you need to install or re-install the Clean Access Agent, you will need to open a web browser and get redirected to our Clean Access Authentication website.

Login with your Domain Account. If you have a Mac computer running OS 10.2 or later, you will be prompted to download and install the Agent. Click on the button to begin downloading the Clean Access Agent. The installer is not available for download except through the Authentication page.

downloadbutton

 

  1. The installer will be saved to your desktop.
    • If you are running Mac OS 10.3 or later, the file will download as a compressed .tar file. Double-click on the .tar file to decompress it.
      compressedinstallericon
    • If you are running Mac OS 10.2, the file will download as a .jsp file.
      10-2CompressedInstaller
    • To open this file, click once on the icon to select it.
    • Go to the File menu. Choose Open With, then select StuffIt Expander.
      10-2HowToOpen
      		•

  2. A new file named CCAAgent.pkg should appear. Double-click on the icon to begin the installation process.

    3. uncompressedinstaller

  3. A Welcome window will open. Click the Continue button to move forward through the next several windows.

  4. When you reach the final installer window, press the Install button. You will be asked to enter your local Administrator password.
    LocalAcctPwdPrompt

  5. Click the Close button to complete the installation.
    Successfulinstall
  6. You may be warned about launching the application for the first time. If this happens, select Open.
    FirstOpen

  7. After the Clean Access Agent is installed, you will be prompted for your User Name and Password. Use your Wellesley College Domain Username and Password. NOTE: This is NOT the same account you use to log into FirstClass - this is the account you use to log in to computers in the Computing Labs.

    PLEASE DO NOT CHECK Remember Me!!!

    CCAclientLogin


  8. You will see a Success screen and be granted full network access. Click OK. If you encounter an error message, please see the troubleshooting section.
    CCASuccessfulLogin

  9. You can check your network status in the menu bar at the top right of your screen.
    CCAClientGreenFullBar
    • CCAClientgreen - Green: You are successfully logged in to Wellesley's network.
    • CCAClientBrown - Brown: You are connected to the network, but you have not logged in using Clean Access.
    • CCAClientGrey - Grey: You are not connected to the network. You should check your network cable or make sure your wireless is turned on.

  10. From then on, each time your computer is turned off or separated from the network for more than 20 minutes, you will be prompted by the Clean Access Agent to re-authenticate with your Wellesley College Domain Username and Password.

What if I need help?

Students may fill out a Student Computing Help Form or bring their laptop to Computing First Aid. Information is available at the ResNet Help website.

Faculty and staff may contact the Faculty/Staff Computing HelpDesk, Monday through Friday 8:30am to 4:30pm, at x3333 or visit them on the second floor of the Clapp Library above the Knapp Center. Please be aware that personal computer help is very limited as the HelpDesk deals mainly with College-owned computers.

Faculty, Staff, and Students may also post questions in the Computing Questions conference on your FirstClass desktop at any time. Please be aware that the Computing Questions conference is not an official Information Services conference so you may not get a complete or quick answer, but there a lot of knowledgeable faculty, staff, and students that do read the conference and offer suggestions.

Rebecca Darling
Information Services
Date Created: October 28, 2007
Last modified: November 1, 2007
Expires: October 28, 2008