Where can I get computing help?

Computing Help Desk

The Computing Help Desk is now open to students, as well as faculty and staff. It is open Monday through Friday, 8:30am to 4:30pm and is located on the second floor of the Clapp Library. Students may either call the Computing Help Desk at x7777 or walk-in to the location at the Clapp Library.

Computing First Aid

Computing First Aid is available to all students after the Comptuing Help Desk has closed. It is open Sunday through Thursday 4:30pm to 9pm. Computing First Aid stations are located at the Science Library circulation desk and the Knapp Media Center circulation desk. More information is available on the Computing First Aid website.

Other Places to get Computing Help

• Troubleshooting Tips and Tricks
  Check here for the latest tips and tricks from the IS staff.
• The Computing Questions conference on FirstClass.
  Any member of the Wellesley College community may ask or answer questions in the Computing Questions conference.
• Computing at Wellesley
  Documentation for a wide variety of software applications.
• Protecting Your Computer Against Viruses
  Instructions for installing anti-virus software and dealing with virus infections.
• Computing Labs
  Computing Lab Consultants can help with general software questions and problems with floppy and zip disks.
• Knapp Media and Technology Center
  Knapp Consultants can answer questions about multimedia software and equipment.
• ElementK
  Web-based access to software training and reference books.
• Academic Peer Tutors
  If you need help with programming languages or with specialized academic software, see an APT. Programming languages include Javascript, Java, and C++, and specialized academic software includes SPSS and Mathematica.