Wellesley College
Information Services
Computing Documentation

FirstClass 8.3 iconFirstClass 9
Macintosh and Windows

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Index of FirstClass 9 Topics

Install, upgrade, remove FirstClass (select operating system):

Windows
Macintosh


Controller's Guide

FirstClass on the Web

Using FirstClass from off-campus

Frequently Asked Questions

Basics:

New accounts
Starting, logging in and exiting
Password
FirstClass desktop
Toolbars

Aliases and shortcuts
Quotas
Mailbox
Conferences
Printing


Messages and Documents:

Reading messages
New message, replying, forwarding
Addressing messages
Message editing features
Attachments
Unsending messages
Message history
Personal Stationery
Documents


Organizing:
Window view properties
Filtering messages
Deleting and undeleting
Sorting messages
Selecting multiple messages
Creating and using folders
Saving, archiving

Rules:
Spam rule

Features:
Bookmarks
Contacts (Addresses and Mail Lists)
Directory
Instant Message (Chat)
Presentations
Resume
Find/Search

Calendars:

Preferences:

Default mail client
Reply sender or reply all
Automatic reply
Automatic forward
more...



Using a POP client with FirstClass mail

What's new in FirstClass

October 2007

On November 1 the FirstClass server will be upgraded to provide Unicode fonts for foreign language characters. This change affects everyone using FirstClass, whether or not you plan to use Unicode fonts. All FirstClass users will need to be using version 9 of the client software after the upgrade. Installation instructions are linked at the top of the topics list at the left of this page.

If you have a very long password and find that it isn't working, enter the first 12 characters to log in with version 9. After you have done so, you can change your password to something with 15 characters or fewer.

August 2007

If you send a message to a FirstClass contact (as opposed to a mail list) that contains multiple e-mail addresses, it will be sent only to the first address. When you need a list of multiple e-mail addresses for sending messages, you must use a FirstClass mail list.

How can you tell if you are using a contact or a mail list? Open your Contacts folder and look at the entries:

  1. contacts iconsA Contact is meant to hold information about an individual. You can enter a person's name, e-mail address, postal address, phone numbers, URLs etc. for that person. These contacts show up in your Contacts folder with a horizontal icon like the one for Jane Doe in this picture. When you open the contact you see separate fields for first and last name and tabs for entering addresses and e-mail information.
  2. A Mail List can hold a list of e-mail addresses or FirstClass names so that you can send a message to all of the addresses at one time. A mail list in your Contacts folder has a vertical icon like the one for Committee in the picture. When you open a mail list, you see only two fields - one for the name and one called Members which is where you enter the list of e-mail addresses.

You may have an old contact with multiple e-mail addresses listed under the e-mail tab. If there were only a few e-mail addresses in the contact, when you sent a message to the contact name in the past, it would have worked. Now, the message will be sent only to the first e-mail address in the e-mail field of your contact.

July 2007

The FirstClass server will be upgraded to version 9 on July 27. There is also new FirstClass 9 client software. We encourage you to upgrade the FirstClass client on your computer when you are ready, but it is not necessary to do this right away. Installation documentation is linked at the left of this page.

During the summer, FirstClass version 9 will be installed on the Back-to-School USB drives for new students, the classroom and lab images, and new faculty/staff computers.

Here are some of the new features. These will be documented in the coming weeks. For more information, check the FirstClass help.

  • Search by date range
  • A filter-on-the-fly view of your mailbox where as you type it limits what's displayed
  • The ability for controllers to reply to messages with the conference name rather than from their own account
  • Auto-reply only sent once per day to each sender.
  • Subscribers lists for conferences open in a separate window and can now be sorted
  • Events from multiple calendars can be viewed together

The login window for FirstClass 9 looks different. After entering your User ID and Password, click the white arrow on the green background. If you need to enter the server name after reinstalling, Click the arrow next to Advanced then the Setup button.

login

Because server upgrades have resulted in functionality changes for all FirstClass users, the documentation for version 8.1 has been removed.

April 2007

FirstClass version 8.325 has been released and is available for download through our installation instructions, linked on the top of the left menu bar on this page. (If you installed FirstClass in January through March 2007, you probably are using version 8.315.) Significant changes in 8.325 are as follows:

  • Messages can now be exported together with their attachments. The message content and attachment(s) are saved together in a folder. The folder is named with the sender followed by the message subject. More ...

  • Multiple FirstClass names and Internet addresses entered into the To:, Cc: or Bcc: field are now displayed horizontally to save space. After you enter a name or address in the To: field, type the ENTER, RETURN or TAB key. The cursor will move to the next position in the same field so that you can enter another name or address. To move the cursor to the next (Cc:) field, type the ENTER, RETURN or TAB key one more time, or else click in the field.

  • In version 8.315 when a message is printed, the date can be cut off if the message window is wide. In version 8.325 the date will print even if the message window is full-screen size.


February 2007

FirstClass version 8.3 includes an account preference that lets you turn off or lower the volume of FirstClass sounds such as the ding you hear when a message is received. To access this setting, click on Preferences on your desktop toolbar, then the Messaging tab and the Audio sub-tab.

Message dates now appear on the right side of the header rather than the left. If you print the message, the date may be cut off if your window is wide. In order to include the date on the printout you will need to narrow the message window a bit. The window size should stick for other messages.

January 2007

The FirstClass server was upgraded to version 8.3 on January 6. There is also new FirstClass 8.3 client software. We encourage you to upgrade FirstClass on your computer when you are ready, but it is not necessary to do this right away.

If you are still using a previous version of FirstClass, you will probably notice is that some icons are different. Those who have set up explore view as the default with version 8.1 or previous may find that it does not work properly and they need to switch to default view until they are ready to upgrade. When you first use the version 8.3 client software you will immediately notice differences in the way FirstClass appears.

The first time you open your account using the 8.3 client software on any computer or the Web version of Firstclass, changes will be made to the appearance of your desktop. Some icons will be large and will have been rearranged across the top and left. New icons will appear on your desktop and will remain part of your account even if you later log in using an older version. When you are ready to install version 8.3, use the Windows or Macintosh installation link at the top left.

New trash can and change to deleting process:

trash can iconYour FirstClass desktop now includes a trash can. Items you delete from your account will be stored in your trash can until the daily audit process purges them from the server. The audit begins at 3:00 AM and runs for several hours. While items are in still in the trash can you can remove (undelete) them.

When you delete a message or file you will no longer be prompted to verify deletion. You will be prompted once when deleting a folder or conference.

Note: Messages and files in conferences are not part of your account and will not go into your trash can if you delete them.

For more information, see the section on Deleting and Undeleting.

Changes to desktop icons:

Besides the trash can you will now see an Instant Messaging icon on your desktop. You will also see a Bookmarks icon which you may or may not have had previously.

Other icons, including your mailbox, will have moved to new default locations but you can drag them where you like on the desktop.

The large, higher-resolution icons may not be what you want, especially if you keep a lot of icons on your desktop. You probably see some smaller icons mixed with the large ones. You can make all of your icons the same size and control the size by following these steps:

  1. From the View menu choose Change View Properties.
  2. In the Sorting tab, the first field is Display format. Change this setting to Scaled icon.
  3. Click the Icons tab and drag the slider to choose an icon size. The number in the middle is the current selected size. (Size 32 is the old icon size and size 64 is the new large size.

Contacts folder:

contacts iconIf you previously had an Address Book it will now be called Contacts. For more information see the section on Contacts.

 

Protecting folders from deletion:

If you protect a folder in your mailbox you will still be able to move messages into it but you won't be able to delete the folder or drag it inside another folder. Each folder must be protected individually. If you want to delete or move a protected folder on purpose you can do so by first unprotecting it.

  1. Click once on the folder you want to protect, then File > Properties (Windows) or File > Get Info (Macintosh).
  2. In the Info window for the folder, check the box labeled Protected.
  3. Click OK to close the Info window.

Saving:

There is no "Save As" option for individual messages or for summaries. This is now done as "Export Documents." The section Saving and Archiving Messages explains the details.

Navigating this FirstClass documentation site:

Topics are divided into sections in the index at the left. If you don't see the topic you need, click a highlighted section heading for more information. Also try the Help button on your FirstClass toolbar. Be sure to check this page frequently for updates.

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