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Go to FAQs for Some Quick References

Topics	Existing Resources	Secondary Resources
24 Hour Drop	File Sharing on Wellesley Network for Windows XP File Sharing on Wellesley Network for Mac OSX v. 10.4 NTM Automatic daily refresh at 5AM	Fill out a ResNet form or visit Computing First-Aid
Acceptable Use Policy	Wellesley's Policy for use of computers on campus Copyright and Fair Use Information
Accounts & Passwords (Excluding Logins for Library Databases)	Quick reference for all campus accounts & passwords
Backing Up	Backing up your files (Macintosh, Windows, and cross-platform) Backup Checklist for Windows 2000 & XP Backup Checklist for Windows 98 Backup Checklist for Macintosh OS 9 & X
Banner Self-Service	Payroll - Instructions on how to enter student payroll Access to Grades PIN - Scroll all the way down on the page, find "Banner Self-Service PIN"
Book Arts Book Making	Book Arts Lab Workshops	Email askus@wellesley.edu
Book/Video Purchase Suggestion	Suggest a purchase to the library
Calendars	Campus Events Calendar How to Use/Search for Events Campus Events Calendar FAQs Requesting Space for Events FirstClass Personal Calendar	For space reservation help, email student-space-requests@wellesley.edu
Campus Website Handbook (Also See Website Development)	Campus Website Handbook
Cisco Clean Access	Homepage for downloading, troubleshooting, FAQs	Post to Computing Questions or fill out a RCC form
Citing Sources	Citation Style Guides Reference Books Online Copyright and Fair Use Guidelines Endnote	Contact askus@wellesley.edu
Classroom & Labs Equipment list	List of the media equipment found in classrooms, labs and resource rooms	Contact Knapp Media Center x2369
Computing First Aid in: Clapp Lounge Science Center MiniFocus	Computing First Aid Page What They Fix When Are They Available	ResNet line x3355 or email resnet-info@wellesley.edu
Computing Labs	Hours, available hardware/software, printing policies Knapp Media and Technology Center Computing Labs	Find the consultant on duty or post to Computing Questions. Students can also call the Knapp Desk at x2369 for help.
Computing Policies Page	Copyright and Responsible Use	Email acute@wellesley.edu
Copying	Copiers available in many locations - Please disregard the section on Fax Machine Color Copiers - Available in Art Library or the Copy Center Printing Services at x2033 How to get a photocopy card? New students get a free card for 5 copies with their first-year packet. Students can add more money at the self-serice machine next to the copiers, on Clapp's main floor.	Contact Clapp Circulation Desk for questions
Copyright and Fair Use	Wellesley Copyright Policy Table of Contents Copyright FAQ
Directory	Online Directory On-campus directory information documentation Off-campus public directory information documentation Speech Recognition Using the Campus Speech Directory	For speech recognition help, email phoneservices@wellesley.edu, or call extension x7201
Disk Repair/Recovery	Bring the disk to the Faculty/Staff Computing HelpDesk - main floor of Clapp Library
Domain Accounts Username Changes Students must visit the helpdesk with their Wellesley IDs. Usernames are only changed when the user's legal name has been changed. All accounts will have username change.	Domain Account Index Page Domain Accounts - PC Win XP How to add new user accounts to PC Domain Accounts - Mac OSX Changing your domain account password yourself on campus only Domain Password Reset	ResNet Help Page and CFA
Equipment Knapp-Owned Laptops, Cameras, Camcorders, CF Audio Recorders	Knapp Available Equipment List Equipment Borrowing Policy Purchasing a Computer/Software	Call the Knapp Equipment Reservation Line at x2368 or visit the Knapp Desk
FAQs	Library FAQ Special Collections FAQ ILL FAQ Copyright FAQ Student Computing FAQ (ResNet) OS X v. 10.4 FAQ Windows XP FAQ CCA FAQ Online Directory FAQ Telecommuniations Student FAQ
Fax Machine	Only Available at the Copy Center
File Sharing	How To Set Up File Sharing on your PC (98-XP) How to Set up File Sharing on MacOS 10.3 & 10.4 WS FTP (Secure file transfer protocol) on PCs Using Fetch on Macs 24 Hour Drop
FirstClass Password Resets Students must visit the Helpdesk in Clapp with their Wellesley ID. Username Changes Usernames are only changed when user's legal name has been changed with the Registrar's Office. All accounts will have the username changed. FirstClass Directory Name Changes Students must visit the helpdesk with their Wellesley IDs. The user's first name in the FirstClass directory can be changed to a preferred name, but the last name will only be changed if the user has made a legal name change.	FirstClass Accounts Forgot Your FirstClass Password?
	Using FirstClass NEW July '07: First Class 9 Main Index Page of links Remove/Install FC 9 on Windows Installing FC 9 on Mac OS X FAQ FC FC on the WEB FC from Off-Campus Conference Controller's Guide FirstClass Personal Calendar Setting up a SPAM rule Backing up/Archiving Your Emails Forwarding Emails to Another Account	Post to Computing Questions
	General information FirstClass for students auditing or cross registered in classes Saving/Sharing Mail Lists Pop Server Information
Firstclass Controller Training for Students and Student Organizations Conference Requests	Office of Student Activities Post in Wellesley Conferences > Student Forums > Student Conf. Requests	Contact Office of Student Activities
Getting Connected in the ResHalls	Getting Connected Connection Booklet	ResNet line x3355 or email resnet-info@wellesley.edu ResNet Help Page and CFA
Guest Computer Access	Clapp Reference Area on Second Floor of Clapp Library Science Library Reference Area
IS Jobs	IS Student Employment Page
Laptops	What you need to know to connect to the internet from off campus with a Knapp laptop computer. How to lockdown you laptop (notebook) computer on campus Borrowing a Laptop
Leaving Campus?? Also See Off-Campus	Helpful links - what to do before you go and when you return
Library Materials	Policies Library Policies Library Hours How to check your library record Using the Library Library catalog Government Documents Subject Specialists Online Resources Database A-Z Accessing Databases from Off-Campus Ebrary, for online books E-reference books From Other Libraries To borrow books, DVDs, CDs, etc. from nearby libraries, use NExpress, interlibrary loan (ILL) , and the Virtual Catalog.	Contact AskUs               For interlibrary loan related questions, email ILL@wellesley.edu
Library Purchases	Request the library add new books, DVDs, CDs, etc.	None needed; all students have to do is fill out the request form.
Media Services Videography, projectionists, equipment not available in Knapp	Knapp Media Services Media Equipment for Special Events Projectionist or Videographer Requests Video Conference Equipment Reservation and Rates (PNE 127, Knapp Project Room 113)
Multimedia Project Planning and Course Support	Project Planning and Course Support from Knapp Consultants and MPS	Call Knapp at x2369 or visit the Knapp Desk
Network	See Getting Connected in the ResHalls Wireless Information
NTM	Connecting to NTM on a PC Connection to NTM on a Mac
Off-Campus	Connecting to FirstClass 9 from Off-Campus Students could still fill out a RCC form even when she lives off-campus or visit Computing First Aid during the academic year for computing issues. Accessing Databases from Off-Campus Off-campus public directory information documentation
Passwords & Account Problems	Ultimate Password Page Windows Password Page
Password Station	Change and manage your Domain Password Account (on campus only)
PLTC (Pforzheimer Learning & Teaching Center)	PLTC Homepage Public Speaking Tutors Drop-in and Assigned Department Tutors Academic Peer Tutors Time Management Workshops	Contact PLTC at x7641
Plotter in Knapp (Large Format/"Poster" Printing)	Main homepage for Plotter information Printing from Adobe Photoshop Printing from Adobe Illustrator Printing from Microsoft Word Printing from Microsoft PowerPoint
Policies	See Acceptable Use Policies Access (Library) Policies
Printing	Setting up a Network Printer for a Windows XP Setting up a Network Printer for a OSX v. 10.4 Determining Printer Queue Name Printing Color Print-Outs Printing Large Format Posters Using the Plotter
Public Computer Access	See Guest Computer Access
Purchasing a Computer or Software Mac or PC? Discounts Vendors	Computer Purchase Program	Call ResNet line x3355 or email resnet-info@wellesley.edu
Reference Help	Getting Started with Research Help with Research for Papers Hours for Research Help Contact a Research Librarian Look under "Help with Your Research" Column How do I cite my sources? Which databases are available from off-campus? How do I access databases from off-campus? What is the best way to search the library catalog? Look under "Finding Sources" Reference Desk Software Support - Microsoft Word, Excel, and PowerPoint Questions Which librarian for what discipline? Look under "Help with Your Research" Column Opportunities for Group Instruction Library Hours	Email askus@wellesley.edu
Repair of Computers - Off-Campus Resources	If under warranty, contact your computer manufacturer. Students could also visit or call Best Buy, Staples, and the Apple Stores (for Macs) for repair information.
Reserves	Course Reserves on First Floor of Clapp Library Accessing Course Reserves and Borrowing Policies Music Library Reserves Art Library Reserves	Call Knapp at x2369, visit the Knapp desk, or talk to Susan Hand x3274
RCC - Residential Computing Consultant How to Get Help ResHall Computers	Student Computing Help Form Residence Hall Computer Room Links	Call ResNet line x3355 or email resnet-info@wellesley.edu
Scanning	Scanning with Photoshop on a PC Scanning with Photoshop on a Mac PC - Scanning Electronic Reserves material using Adobe Acrobat 7 with Fujitsu ScanPartner 620C Screen Resolution explanation Using OmniPage Pro to Scan Text Scanning an Unmounted Slide or a 35mm FilmStrip Negative using the Nikon slide scanner Scanning with Omni on a PC	See the consultants on duty at the computing lab or Knapp Desk for scanning help.
Software Support Documentation What is Available? How to Get It?	For PC For Mac Wellesley Software Purchase Program	Call ResNet line x3355 or email resnet-info@wellesley.edu
Software Supported on Campus Computers	Wellesley College Desktop Computing
Software Training and Element K	Information Services Training
Special Collections What Does Special Collections Have and Can I Use What's in There?	Special Collections General Information	Call Special Collections x2129
Student Computing FAQ	Student Computing FAQ	ResNet line x3355 or email resnet-info@wellesley.edu
Student Employment	IS Student Employment Page
Telephone Basic Service How to Use Your Campus Phone Moving Your Phone Line FAQs Reporting Problems	Information about the Basic Telephone Services at Wellesley College Voicemail Services	Email phoneservices@wellesley.edu, or call extension x7201
Telephone Dialing Instructions	Placing a call from your Campus Phone Local Calling Area Help Campus-Offered Long-Distance Calling Service	Email phoneservices@wellesley.edu, or call extension x7201
Training	See Software Training and Element K
TV/Cable Channels Listings	TV Listings Where are TVs located on campus?
Voicemail Services General Information Getting Started Features Quick Tips FAQs Reporting Problems	Information about the Basic Voicemail Services at Wellesley College	Email phoneservices@wellesley.edu, or call extension x7201
WCTV (Student TV Station)	WCTV	Contact Knapp Media Center x2369
Website Development	Guidelines for Developing Student Organization Websites The Wellesley College Student Webserver - Wilbur for student personal websites Publishing a Website at Wellesley Website Development Trainings Offered by IS Campus Web Handbook	Email studentuploads@wellesley.edu Email wilbur-accounts@wellesley.edu Email digitechform@wellesley.edu
Wellesley College Graphics	Link to college seal and other graphics for downloading
Wireless Information	Wireless - policies, locations, and how to connect Wireless Access Points vs. Wireless Routers	For questions about wireless access points requests, please email compreg@wellesley.edu.

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Wellesley College | Information Services | Archives Computing | Library | Media Services | Telephone & Voicemail

• Grace Yeh
• Information Services
• Last updated: November 14, 2007
• Date created: Aug. 28, 1997
• Expires: July 1, 2008