What are the policies about the use of information technology resources?

What is a strong password?

How do I change my domain password and what is it used for?

How do I change my FirstClass password?

How do I request a MeetingMaker account?

How do I change my MeetingMaker password?

How do I log on to MeetingMaker on the web?

How do I use my Banner Self-Service on the Web to access payroll, grades, class lists and personal information?
? about your pin call x3202 Human Resources.

How do I request a Banner/Oracle account?
(for staff doing data entry and budget viewing)

How do I get a OneCard (ID card)?
Visit Campus Police to have your picture taken.
x2121 for more information.

How can I connect to the wireless network?

How do I authenticate to the network using Cisco Clean Access?

How do I get access to a web site account?
Contact the webmaster at x3724.

How do I request and set up class conferences on FirstClass?

Where do I find information on course support?

How do I initialize my voicemail and set a personal password?

More information on Accounts and Passwords.

I’m a new faculty/staff hire. How can I request a computing/technology orientation in my office?
Call x3333 (Faculty/Staff HelpDesk). Ask for a New User Orientation.

As a faculty/staff member, how can I request one-on-one training on a specific application in my office?
Call x3333 (Faculty/Staff HelpDesk). Ask for a Deskside Coaching

How can I learn more about using software?
Explore Desktop Computing documentation.
Create an Element K account.

I understand I’m responsible for backing up my own computer files. How do I back up?

How can I learn about computer security, including virus protection, spyware prevention, and critical updates?

How do I set up my voice mail?

How do I check my name in the automated speech system?

Where can I find directory information on-line?
Or dial x4000 for the automated speech recognition directory.

Phone or Voicemail Problems - Faculty/Staff

What are Library hours and policies?

How can I check out materials from the Library? (must be in the Library database first)
Call x2166 Clapp Library Circulation.

Who can help me with research needs?
Call x2097 Clapp Reference Desk, x3085 Science Reference, x3258 Art, x2076 Music
Email AskUs@wellesley.edu

How do I login to online library resources off-campus?

Are there digital cameras, laptops, or projectors available to borrow?
x2368 Knapp Center or x3083 Science Library. Please reserve well in advance.

How can I purchase Microsoft Office for my home computer at significant cost savings?
Faculty/Staff should bring their OneCard to the HelpDesk in Clapp.

Which campus software can I install on my home computer?
FirstClass, VirusScan, Ad-Aware, Virex, & MeetingMaker for Faculty/Staff.

Where can I find documentation for applications supported on my Windows or Mac computer?

Computing Questions - Post to the FirstClass conference "Computing Questions".

Faculty/staff may call the Computing HelpDesk at x3333. Students can submit a Help Form or go to Computing First Aid.

Library Questions - call the Clapp Library Reference Desk at x2097 or post to the FirstClass conference AskUs@wellesley.edu

Media & Technology Questions - call the Knapp Center front desk x2689.

Telephone and Voicemail Questions - call the Telecommunications Help line Faculty/Staff - x4357, Students - x7201).