Communication Plan for New Users
(Under Construction!)

Entering Student Orientation, Fall

Student Guide to Purchasing a Computer, updated each spring

MyWellesley Entering Student portal Discussion postings and portlets, including passwords form in August mailing from First Year Dean's Office

Wellesley Connection Guide published each August

Transfer and Exchange Students, January

Emails sent to provide helpful tips and username and password

Q&A session with mini-tour of Clapp Library (Help Desk, Circulation, Reference, Knapp Media & Technology Center)

Returning Students, August Email sent from Student Life (example)
Faculty Orientation, PLTC

Emails sent to provide helpful tips and username and password

Highlights, added to binder given to new faculty in August

Packet from HR, References on HR Website, Faculty & Staff

General Information and Services (HR, Administrative Handbook)

PDF of material in HR Packet

PDFs are also made of these pages for the HR packet

Summer School, Summer Research, Upward Bound

Upward Bound orientation sessions for teachers in classrooms and for staff in computer room

Summer School and research programs: FirstClass posting with helpful summer tips (library hours, where to find computers, how to access large poster printer)

Departing Users Advice for Departing Users
Questions??

Post to the FirstClass conference "New User Experience".


Information Services
Last modified: July 17, 2009