Where can I get computing help?

Student Computing Help Form

• Problems with your PC?
  Use this form if you are having problems with your network connection or the ResNet software on a Windows PC.
• Problems with your Macintosh?
  Use this form if you are having problems with your network connection or the ResNet software on a Macintosh.
• Residence Hall Computer Room Problems
  Use this form to report a problem with a computer or printer in your Residence Hall's computer room.

Other Places to get Computing Help

• Troubleshooting Tips and Tricks
  Check here for the latest tips and tricks from the IS staff.
• Computing First Aid
  Sunday through Thursday, 7pm to 9pm when classes are in session.
• The Computing Questions conference on FirstClass.
  Any member of the Wellesley College community may ask or answer questions in the Computing Questions conference.
• Computing at Wellesley
  Documentation for a wide variety of software applications.
• Protecting Your Computer Against Viruses
  Instructions for installing anti-virus software and dealing with virus infections.
• Computing Help Desk
  Located on the second floor of Clapp library, the Help Desk is open between 8:30AM and 4:30PM, Monday through Friday. This is the place to go for damaged floppy and Zip Disks as well as password resets for your FirstClass and Domain accounts.
• Computing Labs
  Computing Lab Consultants can help with general software questions and problems with floppy and zip disks.
• Knapp Media and Technology Center
  Knapp Consultants can answer questions about multimedia software and equipment.
• ElementK
  Web-based access to software training and reference books.
• Academic Peer Tutors
  If you need help with programming languages or with specialized academic software, see an APT. Programming languages include Javascript, Java, and C++, and specialized academic software includes SPSS and Mathematica.

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