Banner Web Entry:
Q: What should I do if I forget the password for my PIN?
At the login screen, click on the “Forgot PIN?” button
and you can respond to your security question.
Q: What should I do if I do not have a PIN?
Contact Bethann Coppi in the Controller's Office to reset
or get a new PIN.
Q: When should I enter hours on my timesheet?
You can enter your hours as they are worked. However, please do
not submit your timesheet until all hours for that pay period has been
entered.
Q: I submitted my timesheet by mistake; how can I correct the hours?
Once your hours have been submitted in the system, you can no longer
access the timesheet for any corrections. However, your supervisor
may access your timesheet so please contact your supervisor to correct
your timesheet.
Q: I’m a supervisor ready to approve the timesheets but don’t
see any waiting for my approval?
Please double check to make sure that you have the correct pay
period….this
is the most common reason. If the pay period is correct, then this
means that none of your employees have submitted or started their
timesheets.
Q: How will I know when the timesheets are due?
Weekly timesheets are typically due on the Monday at noon following
the pay period end date. Monthly timesheets are due at noon 5 business
days prior to the check date. Please check the calendar due dates.
You may also sign up to receive email reminders of due dates for certain
payrolls.
Q: My employee has not started his/her timesheet on the web and he/she
is out sick on the day that the timesheet is due. What should I do?
Submit a manual timesheet and fax it to Payroll at 781-283-3713.
Q: My employee has not submitted his/her timesheet on the web and he/she
is out sick on the day that the timesheet is due. What should I do?
Immediately after the due date time, go into the timesheet of the
employee and you should see a submit button. Submit the timesheet on
behalf of your employee and then, as the supervisor, you can adjust
the hours as necessary.
Q: How do I adjust for sick time on the last day of the month when
I have already submitted by timesheet for that month?
Sick time adjustments for a prior pay period should be submitted
the following month. Simply enter the exception time on a Saturday
or Sunday and put in a comment with the details of the adjustment.
Q: I’m going on vacation next week. How can I submit my time
when I’m not here?
Timesheets are available for 2 weeks into the future. Simply select
the correct pay period and enter your vacation hours. Don’t
forget to submit it.
Q: How do I access the timesheet as a proxy?
After you have logged in, you will see a field titled “Act
as Proxy”. On the drop down window, select the person that
you are acting as proxy for.
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