1. What is ILLiad?
2. How is ILLiad better than traditional ILL systems?
3. Why do I need a username and password to use ILLiad?
4. What if I forget my password?
5. Is security a problem if I use a public workstation?
6. What is Electronic Delivery?
7. Who do I contact if I have problems with or questions about ILLiad?
8. Why does my browser say that you're sending a cookie? What's in it?

What is ILLiad?

ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.

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How is ILLiad better than traditional ILL systems?

1. You will find it easier to submit your interlibrary loan requests. With ILLiad, you enter your name, email address, and other personal information into the system only once, at the time of your first request.
2. You can get many of your photocopies more quickly through Electronic Delivery.
3. You can get information about the status of your request through the Web at any time from any location without having to call the ILL Department.
4. Library personnel are able to serve you better because all data about your request and its handling is stored in a searchable database. We are able to respond quickly to your inquiries about your request. We are also able to gather statistical information about the performance of the libraries that lend to us, enabling us to make better decisions when choosing a lender to supply an item.

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Why do I need a username and password to use ILLiad?

Your username and password allows us to give you secure access to information about your interlibrary loan requests. We can also enable you to edit your personal information such as your email address or phone number.

Your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. We recommend you use your FirstClass username. Your password also can be anything you like. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the library staff. The password you set is stored in an encrypted file.

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What if I forget my password?

In the event that you forget your password, please contact the Interlibrary Loan Office at 781-283-2101 or send email to ILL@wellesley.edu. We can then reset your password allowing you access to ILLiad. Please change your password once you logon to ILLiad.

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Is security a problem if I use a public computer?

Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, make sure to log off from any public computer station.

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What is electronic delivery?

You can receive an article or book chapter electronically by choosing Electronic Delivery as the preferred method of delivery.

• How do I sign up for electronic delivery?
  • Logon to ILLiad. From the main menu, click the button labeled "Change User Information" For the question "Would you prefer Electronic Delivery when Possible?," choose "Yes" to have your electronic articles posted to your ILLiad account.
• How do I get my electronic document?
  • When the document is available you will be sent an email. Then you must logon to ILLiad. From the main menu, choose "Electronically Received Articles." This will give you a list of all items that you have waiting to view or downlaod.
• The document will be available for 30 days from date of email notification
• The document will be in PDF format and you will need to have Adobe Acrobat Reader.
• By using this service you are agreeing to uphold the copyright restrictions applicable to all library materials.
• If the document is unavailable in electronic form, the ILL office will obtain a paper copy for you. Please contact the ILL office with feedback or problems with login.

The documents are in .pdf format, which requires the Adobe Acrobat Reader program for on-screen viewing and printing. This program is installed on most public computers at Wellesley College. If your computer does not have a working copy of Acrobat Reader, it is available for free from Adobe on all major computer platforms. Click on the button to the left to download Acrobat Reader. Note that there are plug-ins that allow you to read .pdf files directly from your browser; again, these are installed on most public computers and are freely available from Adobe.

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Who do I contact if I have problems with or questions about ILLiad?

Call the InterLibrary Loan office at 781-283-2101 or send email to ILL@wellesley.edu

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Why does my browser say that you're sending a cookie? What's in it?

The Active Server Pages technology that we use to provide live reporting for the web sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use the ILL web pages and  ILLiad without any problems.

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