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Harassing
Phone Calls
Hang Up.
As soon as you hear an obscenity, improper question or no
response - HANG UP! It may take the caller 5 or 6 times to
get the message, but be consistent and hang up every time.
They usually get tired of getting no response and stop
calling.
Don't Talk to Strangers.
Be careful when the caller says he is taking a survey. If
you have any concern about the legitimacy of a person asking
for personal information over the phone, ask the person for
his name, firm name and telephone number. Say that you will
call back after you verify the authenticity of the
survey.
Don't Play Detective.
Don't extend the call trying to figure out who is calling.
This or any type of reaction is exactly what the caller
wants.
Keep Cool.
Don't let the caller know you are upset or angry.
Don't Try to Be Clever.
A witty response may well be interpreted as a sign of
encouragement.
Don't Try to Be a Counselor.
The annoyance or obscene caller certainly needs professional
help, but he will only be encouraged by your concern and
will continue calling.
Tell Everyone About the Calls.
Many calls of this type are actually made by friends, family
members, and even your closest friend.
Place Ads with Caution.
When placing an ad in a newspaper or on a bulletin board,
use a newspaper or post office box number if possible. If
you must use your phone number, do not list your address.
Crank callers are avid readers of the classified ads.
Don't Let Your Answering Machine or Voice Mail Give
You Away.
Don't say: "I'm out of the office"; "I'm not at home at the
present time"; "I'm away for the weekend". Also refrain from
using names or giving out the phone number. If the prank
call is random, you've just given the caller a name and a
return phone number.
Suggestions for Voice Mail Messages:"Your message is
important to me, please leave your name and number"; "I'm
glad you called, Please leave your name and number"; "I'm
not available at the present time, but I'll return your call
as soon as possible".
Report Threats of Violence or Harm Right Away.
While the vast majority of obscene and annoying phone calls
are simple pranks, threats of violence must be taken
seriously. Immediately after you receive a call in which
there are threats of physical harm or violence report the
call to the Wellesley College Police Department (x2121) or
to your local police agency if you are at home or away from
the campus.
If the calls persist, download and complete the log sheet
to track the date and times of the calls. This log will help
us investigate the incident.
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