Faculty and Staff Multi-line Sets

General
Multi-line sets provide the ability to receive or place more than one call at a time, by using the multiple extensions appearing on the set. Some multi line sets are equipped with a digital display and a two-way speakerphone. The digital display shows the extension number of an incoming call, any digits dialed by the user, and indicates time, date and status of the call. Features are accessed by using feature keys. The features available at Wellesley are as follows:

Transfer
To transfer a call to another set: press transfer key, dial ext., press transfer again, hang up and call is transferred.

Conference
To connect up to 6 parties on a conference: press conference key, dial 3rd party's number, announce conference, press conference key again. Repeat procedure to connect additional parties. For more information, refer to our page on Conference Calling.

Call Forward
To send all calls to another extension or to voice mail: without lifting handset press "forward" key, dial number where calls will be sent, press "forward" key again.

To cancel: without lifting handset, press "forward" key.

Call Pickup
To answer ringing phone from your set: lift handset, press "pickup" key or dial *7.

Ring Again
To be automatically notified when a busy set is free: when you hear busy tone, press "ring again" key, hang up. When busy set is free, set will buzz and ring again indicator will flash.

To respond: press ring again key, system will redial number.

Speed Call
To program between 5 and 10 frequently dialed numbers under a 1-digit code: without lifting handset, press "speed call" key, dial 1-digit access code (0-4 or 0-9), dial number to be stored, (9 + 1 + area code + number), press "speed call" key again. Repeat procedure for additional numbers.

To use: lift handset, press "speed call" key, dial 1-digit code for number desired.

Last Number Redial
To redial the last number dialed: lift handset, press extension key twice.

Account Code
To charge a call to a budget number: lift handset, dial *1, enter 5 digit account code (or 4 digits plus zero), hear dialtone, dial 9 plus the number.

Electronic Lock
To lock a set to prevent unauthorized use: lift handset, dial #6 and 4-digit password, hear confirmation tone, set is locked.

To unlock: lift handset, dial #7 and 4-digit password, hear confirmation tone, phone is unlocked.

To change password, lift handset, dial #9 + old password, hear confirmation tone, enter new 4-digit password, hear confirmation tone, enter new password again, hear confirmation tone again, password is changed.

Call Park
Press park key, press park key again. call is parked on your extension unless you have a display phone. If you have a display phone the call is parked on the number shown in your display.

To retrieve: lift handset, dial #3 dial the number where you parked the call.

Dial Intercom
Lift handset, press dial intercom key, dial the one or two digit member number, hear ringing until intercom is answered.

Red Rls Button
The red release button is used to disconnect a call.

Handsfree/Mute
Is used to put calls on speaker. Press handsfree/mute key to activate, handset can be place back in cradle. Press handsfree/mute again to activate mute feature. Mute allows you to speak without the caller hearing you. Press handsfree mute again to de-activate mute.

Program

Press program key then the following 2 digit number for that feature:

• 00 - Volume Adjustment, press appropiate number to select wich volume to adjust (1-5)
• 02 - Contrast Adjustment
• 03 - Call Timer Enable
• 04 - Idle Screen Format
• 05 - Language Selection
• 09 - Key Click

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• Page Created: May 15, 2002
• Last Modified: June 24, 2004
• Page Expires: January 1, 2008