Adobe software
Wellesley College has a site license for Adobe Creative Cloud that allows us to install this suite of programs on any College-owned computer, and classroom & lab computers. Adobe Creative Cloud includes programs such as PhotoShop, Acrobat, InDesign and Illustrator, among others. Anyone can take advantage of free/low-cost alternatives, too, and a lot of PDF work can be accomplished using Adobe Fill & Sign functionality in the free Adobe Reader tool.
Current students can use Adobe apps on classroom & lab computers on campus. On a classroom & lab computer, launch the Adobe Creative Cloud Desktop app, enter your email address (DO NOT choose the Google login option), choose Company or School account, then go through the Duo SSO & 2FA login process.
Current faculty and staff can use Adobe apps on college-owned and personal computers for free. Launch the Adobe Creative Cloud Desktop app, enter your email address (DO NOT choose the Google login option), choose Company or School account, then go through the Duo SSO & 2FA login process.
- NOTE: this license applies only to current faculty and staff and will cease working automatically after your departure or retirement from the College.
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If you do not currently have Adobe Creative Cloud Desktop app, download an Adobe Creative Cloud Desktop installer from Adobe.
On a classroom or lab computer, students, faculty, and staff can access Adobe apps via the Adobe Creative Cloud Desktop app. Launch the Adobe Creative Cloud Desktop app, enter your email address (DO NOT choose the Google login option), choose Company or School account, then go through the Duo SSO & 2FA login process.
Frequently Asked Questions
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Is there a limit to the number of computers I can use Adobe on?
Actively-employed faculty and administrative staff are allowed to be logged into Adobe Creative Cloud on two computers at once. A classroom or lab computer using a Shared Device License will not count. If you install on 3 computers -- say, a home computer, a work laptop, and a work desktop -- you will be prompted to log out one session to get onto this third one.
If you see Access Denied when you try to use the new Adobe Creative Cloud Desktop, contact the Help Desk with the following information and the appropriate staff will get back to you.
you are current faculty/staff?
you have a College-owned computer?
The following tool from Adobe's web site has resolved this for faculty and staff here:
Uninstall Acrobat using Creative Cloud Desktop
Exit any Adobe applications, including the Creative Cloud Desktop
Remove Acrobat using the Acrobat Cleaner Tool from Adobe, following their detailed instructions
Restart the computer
Reinstall Acrobat DC in the Creative Cloud Desktop
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What if I already have a personal Adobe account?
If you use Adobe for personal business, continue using a personally-purchased Adobe account. Otherwise, if you're using Adobe for course work or College business, by all means use this new, free license!
If you have an existing Adobe ID account using your Wellesley email, when prompted whether you want to use that Personal Adobe ID or the new Company or School account, select this new one.
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What if I have problems installing something, or I get prompted for a serial number?
Getting prompted for a serial number? Sometimes this happens with Acrobat. The solution that has been working:
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Go into the Adobe Creative Cloud app on your computer
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Find Acrobat (or whichever application is prompting for a serial number) and select Uninstall
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Once it's gone, Install it fresh
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Launch it and log in as usual to Adobe if prompted (work/school account, redirects to Wellesley's Single Sign On page).
If you're still having issues, particularly installing an application, Adobe has instructions - please follow them slowly and carefully to ensure the best results.
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What if I want to cancel my personal Adobe account?
If you are paying for Adobe Creative Cloud and would like to cancel that and use the free licensing from the College, Adobe has cancellation instructions - just be sure when you log in to cancel that subscription that you are selecting the Personal Account. If you select the Company or School Account, that is the one we manage on your behalf, which you will not be able to cancel.