MEET (Manager Education and Engagement Training)
People managers must aim to co-create a working environment that hopes to both engage and energize staff towards high-levels of performance. Across multiple moments every day, managers are focused on building trust, holding employees accountable, and providing opportunities for growth and development, and the MEET program focuses on skill building in these areas.
Trust is the foundational requirement; Trust is most effectively built via regularly occurring one-on-one meetings, as well as in team meetings. Feedback uses the past to illustrate choices that might deliver better possible future outcomes and give additional clarity on expectations. Managers create opportunities for growth and development via delegation and coaching conversations to advise, guide, and mentor the person towards future professional success and on-going work-related opportunities to learn. Great leaders and managers create a motivating and engaging environment where people choose to “show up” at work in a way that positively adds to performance outcomes, impact on others, and grows influence inside the organization.
Who Would Benefit
This program is intended for all managers at Wellesley.
The workshops will run for four weeks and will meet every other week for 3.5 hours from 9:00am to 12:30pm:
Sessions with an asterisk (*) will be virtual.
- The basics of what it means to be a manager of people, the fundamental aspects of the manager-employee relationship, and the ‘realities’ of managing today.
- How to create a 3-factor environment where staff actively chose to engage in the workplace and deliver high performance: trust, accountability, and opportunity for impact and growth
- The session framework is strengths-focused and builds a deep understanding of how each person’s talents & strengths are core to individual, team, and organizational success.
- Coping strategies for stresses of management (multiple conflicts of priorities, roles, people), then a conversation around how managers are often selected based on being strong in their functional expertise, but 90% of being a good manager is about emotional intelligence.
- Practice with the everyday actions managers must take to create an environment where staff chooses to deliver extraordinary performance (building the relationship, delegating work and setting expectations, giving impactful feedback on performance, and coaching for improved future performance) -- all put to practice with intensive role-play exercises.
- Discussion of situational leadership theory -- i.e., each staff member will need to be managed differently depending on their unique personality, their unique KSA’s, and the task at hand.
- Best practices in hiring and onboarding employees and what policies and procedures should be communicated at the time of hire.
- How to support employees through different life events, and what relevant laws and practices managers should be aware of.
- How to approach discipline, performance improvement, or discrimination concerns and other difficult situations that can occur in the workplace.
As a manager, it can be challenging to have difficult conversations and build a sense of community with your employees, particularly remotely. This session will help you understand your employees goals, identify opportunities and develop action plans for your employees, and strengthen your skills at having difficult conversations