Duo - two-factor authentication

Duo two-factor authentication at Wellesley College


Wellesley College uses Duo for both Single-Sign-On (SSO), and Two-Factor Authentication (2FA). When you login to most Wellesley web-based applications, such as Google, Workday, Portal, and Sakai, you will see a Duo SSO login prompt that asks for your email address and password. Then, if Duo 2FA is enabled on your account, you will then be prompted to authenticate with that and given the option to save for 30 days.

Duo SSO is our new domain-wide login system where you only have to login once to access most of our systems.  This provides securiy as well as ease of use across our systems.

Duo 2FA adds an extra layer of security for active and recent faculty, staff, and students. It protects your account based on the premise of something you know (your password) and something you have (Duo with your phone or mobile app) to protect your account in case your password is compromised.

Duo 2FA is enabled on all faculty, staff, and student accounts, and remains on student accounts as they graduate and become alumnae.  Other members of the College community with an active Wellesley login account can request Duo 2FA for their account via the link in the Duo Enrollment Request form.

If you have Duo 2FA and receive an unexpected prompt to authenticate with Duo 2FA, report it as fradulent and contact the Computing Help Desk as soon as possible.

Tips for logging in with Duo

Set Duo to remember you for 30 days in your browser / device

You can set Duo to remember that you authenticated for 30 days. This is a per-device, per-application, so for example if you use both Chrome and Firefox on the same computer, you will have to follow these steps in both Chrome and Firefox.

  1. Visit Google Apps with your Wellesley account.

  2. If Duo automatically starts to verify your account via your default method, click Cancel.

    • You will still need to answer your phone or accept the push request.

  3. Check the “Remember me for 30 days” checkbox, then choose one of your authentication methods to continue authenticating through Duo.

Using other mobile apps (e.g. Gmail app)

When setting up your Google account in a mobile app, at the Google login window, enter your username@wellesley.edu.  You will then get directed to a Wellesley login window where you can enter your Wellesley email address and domain password as usual, and will then be prompted for Duo if you have it enabled.

Choosing a different device to authenticate Duo

If you setup multiple devices for Duo and you don’t want to use the one you set as default, when the Duo screen appears, click More Options at the bottom.  You will then be given the option to choose a different authentication method that to confirm Duo 2FA.