Using Duo with external mail applications

If you use an external mail application on your computer, such as Thunderbird, Outlook, Apple Mail, you will be prompted for Duo when you setup the account and the next time you use the app after you change your domain password.  

If you already have your Wellesley account setup in a mail app, you will not be prompted to login again until you change your domain password.  When you change your domain password, you may need to remove your account and add it again to get the Duo authentication prompt.  If you need help with this, contact the Computing Help Desk.



Setting up Apple Mail

  1. Launch the Apple Mail app.
  2. If you aren't prompted to add an account, in the menubar, go to Mail > Accounts...
  3. Select Google and click Continue.
  4. Enter your Wellesley email address and click Next.
  5. In the Wellesley login screen that appears, enter your username and password and click Login.
  6. You should then get a Duo prompt.  Authenticate through Duo. You do not need to check the Remember me for 30 days because the mail app will remember your account information.
  7. Choose the items you'd like to sync with your Mac.  Generally you would only sync Mail, and possibly the Calendar, and click Done.
  8. In a few seconds your mail should start showing up.

Setting up Thunderbird

  1. Launch the Thunderbird app.
  2. Click on the three-line button on the right, choose Options > Account Settings.
  3. Click Account Actions at the bottom and click Add Mail Account.
  4. Enter your full name (it will be used when sending emails from this account), your full Wellesley email address, and your domain password, and click Continue.
  5. It will look up information and show a bunch of settings.  Click Done.
  6. If the account has Duo enabled, you will get a popup with the Wellesley login screen. Enter your username and password and click Login.
  7. You should then get a Duo prompt.  Authenticate through Duo. You do not need to check the Remember me for 30 days because the mail app will remember your account information.
  8. In the Choose an account menu, click on your account.
  9. In the next menu, click Allow.
  10. Your account should now show up on the left in the Thunderbird mail screen.  
  11. You can click Ok to the Account Settings popup.

Information about using Outlook

At this time Microsoft Outlook applications do not support the OAuth2 standard that is required for mail clients to authenticate with Duo-enabled accounts.