Budget Browser Support

Do not upgrade to Java 8 as it is not compatible with Banner systems yet.

Here are instructions that show you how to install the latest supported Java 7 update.


Supported Browsers

  • Windows 7: Internet Explorer 8+; Firefox 52+ ESR (here are the instructions); Chrome 50+
  • Mac OS 10.8 to 10.12: Safari 4+; Firefox 52+ ESR (here are the instructions); Chrome 50+

Recommendation

  • Use the special new version of Firefox as your web browser.  (Chrome does not work.)
  • Visit JavaTester.org to see what version of Java you have installed.
    • Click OK to any security warnings that appear when you run the Java applet.
    • It should say you have Java Version: 1.7.0_71, which is the latest supported version for Banner ERP.
      • Click here for our instructions on getting Java 7 Update 71 for Windows.
      • Click here for our instructions on getting Java 7 Update 71 for Mac OS X.

Known Browser Issues


Windows Error: You upgraded to Java 8.

Solution: Uninstall Java 8 and re-install Java 7.  Click here for instructions.


General Error: You see an Access Denied page when you launch Discoverer.

Solution: You need to resync your Datamart password with your domain password.

  • Log in to MyWellesley.
  • Use Banner ERP to resync your password.
  • Go to the Password Reset channel in either the Employment Services tab (for non-Budget users) or the Budget Services tab (for Budget users), and click on the link to update your Datamart password.
  • If the problem persists, email Budget Support.

Mac OS Error: Safari can't find the Java plugin or won't load Java applications.

Solution: Apple released an update that disabled the Java plugin in Safari; this was to protect people who don't use the Java plugin against the Flashback malware. You will need to re-enable the Java plugin for Safari; instructions to do this can be found on Apple's support site.