Computing Resources for Remote Access

Per the College's Remote Access Policy, faculty, staff, and students may access many College electronic resources from off campus.  Some of these resources will require use of the College's VPN or Secure VPN.

Successful remote connections are not guaranteed due to variability in off campus network connections and software and hardware incompatibilities.  Not all College software and network resources will be available off campus due to licensing agreements and limitations of remote access.  Performance (speed, responsiveness) of network resources may vary considerably when accessed over a remote connection, so certain software and network resources will be best used on campus.  Please consult with LTS if you have questions about accessing a particular resource.

Recommended Network & Computer Specifications

  • Broadband internet connection: cable, fiber optic (e.g. FIOS), or DSL.

  • Computer configuration:

  • Operating system: Windows 10 or later, Mac OS X 10.13 or later

  • Antivirus and anti-malware software


The Computing Help Desk provides best-effort support for remotely accessing College resources, via phone, email, or in person at the Help Desk during business hours.  Best-effort support is defined as a maximum of one hour of dedicated troubleshooting of remote access, after which LTS staff will make a judgment call as to whether additional effort would be appropriate.