PGP Install for Windows

Symantec Encryption Desktop (formerly PGP Desktop) is licensed for faculty and staff to use on College-owned Windows PCs.  Options for personally owned computers are GoAnywhere Open PGP, or ArticSoft PGP, but these are not supported by LTS. 

For all faculty/staff College-owned computers, the PGP Shredder tool should be used to securely delete sensitive files that contain Personally Identifiable Information. 

For faculty and staff College-owned laptops and other computers that need additional security, the Whole Disk Encryption tool encrypts and secures the entire hard drive with your Domain Account password, to help prevent the theft of data on the computer.

Additionally, you can Send encrypted files to people without Symantec Encryption Desktop, or encrypt individual files or folders on your computer.

Installing Symantec Encryption Desktop

  1. The older PGP Encryption Desktop MUST be uninstalled before installing Symantec Encryption Desktop.  Check your computer to see if it is installed, and remove it if necessary.
    1. Go to Start > Control Panel > Uninstall a Program.
    2. Wait until the list has finished displaying, and look alphabetically for PGP Encryption Desktop.  If it is listed, click on it and then click Uninstall at the top.
    3. Follow the directions to uninstall it.  A restart will be required.
  2. Download the Symantec Encryption Desktop installer from Google Drive for Wellesley College.
    • For Windows 7 64bit computers, download this installer.
    • For Windows XP 32bit computers, download this installer.
    • You will need to login to your Domain Account to download.
    • Google will say that the file can't be scanned for viruses, but click Download Anyway to download the installer.
  3. After downloading the proper installer, double-click the file to start.
    • If you are asked if you want to run the file, Click Yes.
  4. Symantec Encryption Desktop will run through its install process.
    1. Select Accept the License Agreement and click Next .
    2. Select Do not display the Release Notes and click Next .
    3. Symantec Encryption Desktop will now install.
    4. If you are asked to Allow the program, click Allow .
    5. You will be asked to restart your computer, click Yes , and the computer will restart.
    6. The restart process may take several minutes and appear to have stopped at the Windows startup logo or a black screen with a cursor.  DO NOT interrupt this process! If it takes more than 15 minutes, please contact the Help Desk.
  5. After logging in to the computer, a Symantec Encryption Desktop login window will appear.
    • Type in your Wellesley Domain username and password and click OK.
  6. A Symantec Encryption Setup Assistant window will appear.
    • If you have previously used PGP or Symantec Encryption Desktop at Wellesley, choose "I have used Symantec Encryption before and I have existing keys", and then log in using your PGP / Symantec passphrase.  This passphrase could either be a unique password you created, or your Domain password.  If you can't login, please contact the Help Desk.
    • If you haven't used PGP or Symantec Encryption Desktop at Wellesley before, you will be prompted to create a passphrase (use your Domain Account password), and create five security questions.
  7. You should now see a gray lock icon in the notification area on thebottom right side of the Windows taskbar, and a PGP Shredder shortcut will appear on your Windows Desktop.
  8. You may now review the information on PGP Shredder to securely delete files, or Whole Disk Encryption to securely encrypt your computer.