The Ombuds Office is a resource for helping members of our community explore options for resolving problematic issues.
The Ombuds Office serves as an independent, confidential, neutral, and informal resource for faculty, staff, and student members of the Wellesley College community.
The office assists in navigating workplace and living/learning community disputes and provides off-the-record guidance about policies, procedures, challenging issues, and difficult conversations.
The ombudsperson will listen carefully and work with individuals to clarify interests and goals, strategize about handling problematic situations, provide information about College policy, and assist with both written and verbal communication. She is also able to facilitate conversations. In all situations, she will seek processes and resolutions that are equitable to all parties.
If the parties request that a conversation be facilitated or a matter be mediated, with a goal of reaching an agreed-upon solution with the assistance of a neutral person, the ombudsperson can serve in that capacity. Additionally, the ombudsperson can provide mediation training to campus groups and committees.
The Ombuds Office will not identify its visitors or discuss identified concerns with anyone without the visitors’ permission, with two exceptions:
If the ombudsperson determines that there is an imminent risk of serious harm to a visitor or another person.
If the ombudsperson is legally compelled to do so via subpoena; then, and only then, will the matter not remain confidential.
The office abides by the Standards of Practice of the International Ombuds Association.
Please note that the Ombuds Office is not a substitute or alternative office for reports of sexual harassment, including sexual assault, which should be reported to the Title IX office: Janet Elie Faulkner at email@example.com or 781-283-2451, Schneider Center 214.
The Ombuds office is not a reporting authority and therefore is not considered “on notice” for purposes of reporting harassment, research misconduct, or any other allegations of legal and/or policy breaches. Therefore, confidentiality requests will be honored for any visitor who wishes to share information about sexual assault.