FAQs

During the first several weeks of the opening of the campus Mail Services will deliver most of the larger packages and some smaller packages to the residence hall living rooms.

Mail Services is providing this service for the convenience of the students so they don't have to find a means to get these large items to their residence halls.

Please check your residence hall living rooms before you notify Mail Services of a missing package.

Mail Services has records of all packages sent to residence halls, only packages that need to be picked up will receive notifications. Mail Services will continue to help you find your packages if you cannot locate them.

Mail Services and the College will not be held responsible for packages that are not picked up by the recipient. So please check for your packages on a regular basis.

If you want the flexibiltiy of being able to pick up your package at anytime, day or night, and you know you'll be around campus for delivery, then you should choose locker delivery. Just remember that locker deliveries must be picked up within 3 days of delivery or else Amazon will return the item and issue you a refund. If you aren't going to be around to pick up your package within 3 days of delivery you can choose to ship it to the Student Mail Center where they will hold it for you until you return.

Mail can only be forwarded to a domestic address according to U.S. Postal regulations.  We forward mail for graduates, students who have withdrawn, students are on leave of absence. If a student is on leave  and lives internationally we hold your mail until you return to campus.

We only have access to your home address field on workday so please make sure the address where you want your mail forwarded is entered on that location.

To ship a package home you will need to weigh the package and then go to the carriers website you choose to use.  You can arrange with the carrier to pickup at your residence hall but you will have to be present to give them the package.

You can also go to USPS shipping* on their website and create a label and drop your package at the Student Mail Center for the carrier to pick up there.

You can follow the same process if you want ship with UPS. Go to the website and enter UPS shipping** and create the pre-paid label and they will pickup your package at the Student Mail Center.

Mail Services can only provide pick up with these two carriers because they are scheduled to come to campus everyday.

*USPS -  https://www.usps.com

**UPS -  https://www.ups.com

Yes! Place the order as you normailly would, but choose "Amazon Locker - Vasco" as the pick-up location at Wellesley, MA. When the package is delivered, Amazon will send you an email with pick-up instructions. Simply forward this email to your student and they will be able to follow the instructions to claim the package.

Follow these steps:

     1.) Prepare you Amazon order.

     2.) Select "Amazon Locker - Vasco" as the pick-up location for Wellesley, MA

     3.) When the package is delivered, you will receive an email for Amazon. Follow the instructions to claim         your package. Or, if you are sending the package to a student, forward the email to your student            so they can retrieve the package.

     4.) Pick up the package anythime, day or night, up to 3 days after the package is delivered. After 3 days,            Amazon will pick up unclaimed packages and issue a refund.

     5.) Lockers are located outside of the Wang Campus Center on the lower level.

When placing an Amazon order, you have two delivery options. You can either ship your items directly to "Amazon Locker - Vasco" (a 24/7 pick-up locker located just outside the Wang Campus Center) or you can ship to the Student Mail Center.

Packages can only be forwarded domestically.  International packages will be returned to sender unless you are returning to campus after leave or break.  Mail Services will still notify you if you have a package to pickup.

Please weigh your package and go to the carriers website to create a shipping label.

Go to USPS shipping on the USPS website or UPS shipping on their website and create a pre-paid shipping label and send it the Ryan at RK101@wellesley.edu and we will put the label on your package and send it to you.

Student Mail Services will email your college email account to notify you that you have an item to pick up. Please bring an ID.

Pleae notify your correspondents of your new address. Some important examples; banks, friends, magazines, doctor's offices, and automatic shipments to campus. Examples: medication, costmetic orders.

Jane S. Wellesley
Wellesley College
Unit XXXX
21 Wellesley College Road
Wellesley MA 02481

Please check your mailbox.  We place small packages in mailboxes so you don't have to wait in line to pickup your package.

Please email Ryan at RK101@wellesley or Fran at fadams@wellesley.edu In your email please include the following information.  Most important please send us the tracking number of the item in question, name listed on the package and the unit number.

Use your proper name and your preffered name. Use your middle initial when ever possible and notify Mail Services of any name changes. Be sure to use the proper address format and zip code.