Questions about Google Apps?
For general questions, contact the Computing Help Desk at 781-283-3333 or email firstname.lastname@example.org
For course-related questions, contact Instructional Technology at 781-283-4848.
- Search for your questions in Google's excellent Help Center
Explore our customized Wellesley documentation for Google Apps using the sidebar on the left.
What's new in Google Apps:
Google Team Drives available soon (March 2017)
Google has released Team Drives, which will be available soon to all Wellesley Google Apps accounts. Team Drive allows a folder and its contents to be owned by a team of people. This provides easy access to add and remove people from teams, easily keep files when people leave the team or the College, and helps keep the files organized the same way for everyone.
Google Vault now covers data in Drive and Groups (March 2017)
Google Vault now protects data stored in Google Drive and Google Groups indefinitely, the same as we have been doing with Gmail since 2014. Google Drive still has a Trash on each account, where files are retained for 30 days unless you empty the Trash.
Please remember that all data, including data in Google Vault, may only be accessed by LTS staff when a restore request comes from the user or when we are under legal obligation to do so.
Introducing Google Keep as a G Suite Core Service (March 2017)
Google Keep has been a note-taking app in Google Apps for a while, but has now been further integrated with the Google Docs suite and is now part of the G Suite for Education's Core Services. This means it is now covered under the G Suite terms of service, which protect the data for laws such as FERPA.
Receive emails of up to 50Mb in Gmail (March 2017)
Starting March 1st, you will be able to receive emails of up to 50MB directly. Google Drive still offers a convenient way to share files of any size, but sometimes you need to receive large files as direct email attachments.
Note: Sending size limits will remain the same at 25MB.
Google Sheets now includes support for rotated text, accounting number formats, and more (February 2017)
You can now rotate the text in a cell in Sheets (Format > Text rotation).
It is now easier to read your budgets, expense reports, and other spreadsheets containing monetary amounts because Sheets now aligns the currency symbols within the cells (Format > Number > Accounting). Google has also made improvements to the way numbers, decimal points, and repeated characters line up to make them simpler to scan and analyze.
You can now choose from several new border styles in Sheets, including various thicknesses and double borders, which are commonly used in financial statements like balance sheets (Toolbar > Borders > Border styles).
Google no longer supporting Chrome 53 and below (February 2017)
Starting February 8, 2017, Google will show a banner at the top of the Gmail interface for users who are still on Google Chrome Browser v53 and below to encourage upgrading to the latest version of Chrome, currently on version 55. Gmail users that are still on Windows XP and Windows Vista are the most likely to be affected, because v49 was the last released version which supported those operating systems.
If you see this banner, click on the three dots/lines in the top right of your browser, go to Help > About Google Chrome, and it will check for updates and start to install any updates or display an Update Now button that you should click on to update.
Gmail currently restricts certain file attachments (e.g. .exe, .msc, and .bat) for security reasons, and starting on February 13, 2017, we will not allow .js file attachments as well. Similar to other restricted file attachments, you will not be able to attach a .js file and an in-product warning will appear, explaining the reason why.
You will still be able to upload these files to Google Drive, and share them to people in email via Drive.
As of February 1, 2017, Google will discontinue service for the Drive Client for Mac and Windows versions 1.27 and lower. Going forward, we will officially discontinue service for any Google Drive for Mac/PC versions older than one year.
If you are using the Drive client program, you can click on the icon in your menubar/taskbar, click on the three dots and click About. If you have an older version, you can download the latest by visiting their Drive download website.
Setting Permissions on Your Google Group (January 2017)
Set who can view, post and moderate your Google group.
Quickly and easily cite your sources with Explore in Google Apps (December 2016)
Students writing research reports, analysts crafting whitepapers, and others looking to credit their sources can now insert citations as footnotes with the click of a button in Explore in Docs on the web. You can even change the format of your citation, switching between the MLA, APA, and Chicago styles.